You’ve heard about NameCheap is one of the best domain registrars around. Affordable price, great service. But are they as reliable as they claim to be? Read our NameCheap review below to find out!

NameCheap Review at a Glance

Namecheap is a hosting provider widely known for its affordable price plans. They started as a domain name registrar, but now they offer a wide variety of services: Website builder, email, etc., all with 24-hour customer support and a 30-day money-back guarantee.

They offer great value with their hosting services, but many users encountered problems with their speed time. Their managed WordPress platform is one of their unique selling points that provide a wonderful user experience. Here’s a quick overview of our Namecheap review:

PROSCONS
Extremely affordable plans Seamless managed WordPress 2-factor Authentication Secure domains Money-back guarantee Free domain and migration Cryptocurrency payment methodLow uptime and response time Slower than promised customer support No free SSL Certificate Websites are often (and randomly) down. Even on business days! Limited space Errors encountered when handling multiple and growing sites. Do not deliver as they promise.

What’s the catch with Namecheap?

As always, we’ll start with their pricing plans. Namecheap offers different plans for different services. They have a Basic plan, a Shared Hosting plan, a WordPress plan, and an Experience WP Pro plan. All plans are exceptionally cheaper than any other site since they offer discounted prices from time to time. Their price gets lower every time, but their regular price starts at $7.99 for the basic plan.

You can choose between monthly and yearly plans with flexibility. They are also straight to the point when it comes to offering their services. So, rest assured that you don’t purchase any unnecessary features. 

Namecheap offers free domain and migration except for Experience WP Pro. The domain is also protected with WhoisGuard, which ensures its privacy. 

An interesting payment option of NameCheap is crypto coins. They accept Bitcoin and Ethereum as payment! So, if you’re someone who really has a thing for privacy, then you should opt for his payment method.

Now, if you got the price checked off your pro list, let’s proceed to this review’s meat.

NameCheap Features

NameCheap provides basic features. A great plus for beginners. However, if you plan to build a more advanced site, NameCheap may not be the tool for you. NameCheap is affordable, but it is not ideal for someone going big with their site. Let’s discuss some of its essential features.

cPanel

For instance, their hosting plans use cPanel. With NameCheap, there is no need for you to log in to your cPanel account. You can access and manage important features by simply clicking the cPanel button or cPanel shortcuts. If you’ve used a host before, you should be familiar with this.

For those who are completely new to this: cPanel is a control dashboard for web host accounts. It allows you to manage your hosting server with a user-friendly interface and max efficiency. cPanel features on NameCheap include:

  1. File management
  2. Database management
  3. Softaculous (which allows you to install any CMS)
  4. Access to backups
  5. Graphical interface
  6. Email usage and setup

Although cPanel is not a necessary feature for WordPress to run properly, it does provide convenience, allowing you to take control of your tasks easily.

Website Builder

NameCheap also offers free website builder services for all shared hosting plans through cPanel. It is an easy drag and drop builder with around 200 simple templates to choose from. Their templates are clean but modern-looking. Pretty good for a start-up site. Some of the pros of their site builder are:

  1. Accessible in 45 languages. From French, Finish, Mandarin, and many more.
  2. No coding knowledge is required. They use a drag and drop system.
  3. Allows you to import your existing website.
  4. Responsive for mobiles
  5. Social media plug-ins
  6. E-commerce payments

SSL Support

SSL is a security certificate that proves your website’s authenticity. This is the little padlock you see on your address bar when you open a site. SSL is also responsible for helping you rank on Google and protecting your visitor’s data. If you run an e-commerce site, you will need an SSL to accept payments within your site.

Other providers offer the SSL certificate within your subscription— but not NameCheap. The funny thing is that they advertise it as if it’s included in the plan. So you buy it, only to find out that you need to purchase another plan for an SSL Certificate. But they do offer some SSL add-ons. And it’s not that their SSL Certificate plan is that expensive either. The entry-level SSL plan starts at $8.88.

Security and Backup

NameCheap provides (Time-based one-time password algorithm for two-factor authentication (TOTP 2FA). A feature designed to secure your personal data by identity verification via mobile phone. To give you a better perspective, it’s like Google asking for a code sent to your phone once you log in. 

When it comes to storing your data, NameCheap provides a standard backup system. They save data on their servers every 3-7 days in case you need server restoration. cPanel has a Backup/Restore feature to store your site content. NameCheap attempts to restore lost data for free in most plans.

Cloudflare Delivery Network

Cloudflare Content Delivery Work ( CDN) is responsible for delivering content from one server to a user. It helps reduce loading time delays so that all users worldwide can view the same high-quality content in no time.  

Again, this amazing feature is not included in NameCheap hosting plans. It’s a bit annoying that you have to buy it for another price. But if you have a CDN account, you can separately sign up and integrate it to NameCheap. They have a tutorial on how you can do it.

Performance

NameCheap offers pretty good features, but we’re not only here for that, are we? Let’s get to the most important thing when it comes to sites— PERFORMANCE.

Uptime

In web hosting, uptime is the amount of time that your site is running. The higher the percentage, the better your server is performing. NameCheap guarantees 99.9% uptime, and that is good! But it also means your site is down 43 minutes per month on average. They have good uptime but also have very bad outages. Imagine your site being down at the busiest time of the day. They do offer uptime refunds, but even that cannot pay for your potential revenue. 

Speed

For an inexpensive host, NameCheap offers a good response time. Some user reviews say that they have the worst load time, but it’s pretty much okay to some. The only thing sure is that their speed fluctuates. There will be times your page will be running consistently at 500 ms. Sometimes, it’s worse.

Support

We’ll get to the point here. NameCheap’s support is not that bad.

They offer 24/7 support through live chat, tickets, and support centers. Phone support could’ve been convenient if you have urgent concerns. Anyway, how does their support perform?

They respond in minutes with live chat and provide good help with basic questions. However, NameCheap is getting a lot of criticism from its Support team. Many users say that 1-2 minutes response time is too slow for someone desperate for help. They also can’t tend to answer Advanced questions. 

NameCheap Review Verdict

This review is meant to give you a better perspective on NameCheap. They may offer inexpensive hosting plans. However, you must be prepared for the additional fees you have to pay.

That’s because some important features are just not included in their pricing plans, such as CDN and SSL. You also have to consider their Customer Support. This is crucial for providers. There are a lot of technicalities you will encounter throughout your subscription, and it’s important to guarantee that you have the help you need. 

Overall, NameCheap provides your hosting needs for a very affordable price. So if you’re someone starting and are particular with your budget, NameCheap is for you!